We require a full consultation with all potential clients. This consultation will allow us to introduce you to our services, and help assess your needs. This interaction also gives us the chance to get acquainted with your pet, the surroundings, and evaluate pet behavior and schedule. Please be prepared to show proof of ownership, vaccination certificates and any other requested documentation before the consultation. These meetings usually last one hour, and help build a relationship with our clients and their pets.
All new clients will receive a welcome package upon signed agreement. This package includes: forms, information sheets and release documentation that will need to be completed and returned before scheduled services can begin.
You will find that our approach to service is different from the basic pet service companies. Your specific and detailed instructions are fully followed, and our visits are guaranteed as scheduled. Whether it is a mid-day exercise visit or a full time sitting session you will receive a detailed report for each visit. Detailed email reports with pictures or a live webcam can be arranged for extended stays. (additional fees may apply)
We take care of every detail as if you were there doing it yourself. We are prepared to handle any situation that may arise. Medication administration to special dietary needs, accident cleanup, litter box cleaning, companionship.
For your peace of mind and ability to focus on your business or planned activity, we will provide quality care.
Our service philosophy is not limited to the traditional pet sitting and walking services. We pride ourselves on a more personal touch and attention to your pet’s daily routine. Think of us as an extension of your family, devoted solely to the care and protection of your pet. We are committed to your pet’s overall health, happiness and quality of life.